Frequently Asked Questions

SnowKyt has collated products from the leading skiing and snowboarding brands to allow you to easily search, filter and compare hundreds of products. We have scoured the websites of the top brands so that you don't have to - making it more straightforward for you to shop for your ski and snowboard clothing and equipment!

When you select “Shop Now” on a product on the SnowKyt website, you will be redirected to make your purchase directly via the retailer. When you checkout and complete your purchase on the retailer’s website, you will be presented with the available shipping/postage options. Once you have placed your order and the item is dispatched, the retailer will provide you with tracking details for your purchase (including a tracking number and the name of the courier). If you have any problems relating to the shipping/postage of your order, please contact the retailer or courier directly.

All of the products available via SnowKyt are authentic. We are committed to ensuring that the products available through our site are always legitimate.  For authenticity certificates, please contact the retailer directly.

The products available via SnowKyt come in a wide range of sizes, from a variety of retailers. You should consult the size guide on the website of the individual retailer you are purchasing from for specific sizing is no size guide available, please contact the retailer's customer service team.

The retailer fulfilling your order will process your purchase and manage any requests for amendment, cancellation, return or refund. The retailer you have purchased from are fully responsible for the fulfilment and logistics of your purchase.

If you have a query, a member of our dedicated customer service team will be happy to assist. Please email and we get back to you within 24 hours